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105-34143 Marshall Road
Abbotsford, B.C. V2S 1L8
Canada

(604) 854-1734

News

8th Annual Toys for Tots Drive Thru

Raielene Langdon

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Since the inception of Abbotsford's Toys for Tots Christmas Breakfast, Teamwork Property Management has been proud to contribute as a sponsor for this great event. We at Teamwork believe in the importance of giving back to our community, and every child deserves to experience a Christmas filled with happiness, fond memories and fun. We are pleased we are able to help in this way and look forward to being a part of the Toys for Tots Christmas celebration again this year.

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From the Abbotsford Food Bank’s website:
Join us in celebrating Toys for Tots DRIVE-THRU, happening Friday, November 27! This spirited event is hosted at the Quality Hotel & Conference Centre; benefiting the Abbotsford Christmas Bureau. The 8th year of the event has been re-imagined to accommodate safety measures and social distancing.

Young and young at heart get their first glimpse of Santa, the EverAfter Princesses, experience the joy of Christmas music, and be warmed by hot drink and sweet treat.

We ask that all guests remain in your car to experience a safe, heartwarming event that ensures children all over Abbotsford will experience the joy of Christmas.

Drop by anytime from 7 am-10 am with your toy or $ donation and enjoy a free treat. 

BCFSA REPORT, INSURANCE COMMISSIONS AND, REFERRAL FEES

Guest User

On June 16, 2020, the BC Financial Services Authority (BCFSA) released a report on the first phase of their investigation into the issues in the Strata insurance market, namely, renewals with premiums at multiple times greater than the previous year’s premiums, limited coverage or, the ability for some Strata Corporation’s to obtain coverage in any fashion.

(Please see https://www.bcfsa.ca/pdf/publications/StrataInsuranceMediaRelease.pdf for the BCFSA media statement and links to the full report.  Additionally, see our blog post entitled  “Strata Corporation Insurance Alert - January 2020” in the News section of our website www.teamworkpm.com.)

On June 23, 2020, the BC Ministry of Finance announced they will be taking steps in an effort to address the widespread insurance industry issues facing many Strata Corporations in BC.  Included in these steps, will be the order to “end the practice of referral fees between insurers or insurance brokers and strata property managers or other third parties;”  https://news.gov.bc.ca/releases/2020FIN0033-001143.

It is imperative we advise our clients, we do not request or receive commission, referral fees or any financial remuneration from any individual or company providing services to our clients.  We take this matter very seriously and view the acceptance of such an amount without the express disclosure to the client as prescribed in the Real Estate Services Act, Council Rules, as unethical.  It is our policy to decline referral fees and work solely for the benefit of our clients.

Along with this information, we are providing each client a letter from their Insurance Broker, stating Teamwork Property Management has not received commissions or referral fees.

Although this does not end the pain you may be experiencing due to the current issues with the strata insurance market, it is our hope by providing this statement and the letter from your Corporation’s Insurance Broker, you can rest assured we are not profiting from the situation and are acting in accordance to the Real Estate Services Act, Rules and professional ethical standards.

We appreciate your continued business and support.

Tom Quinton

Managing Broker

Provincial Government Strata COVID-19 Website

Guest User

Ministry of Municipal Affairs and Housing Releases a COVID-19 Webpage for Strata Specific Information – April 2020

A new COVID-19 Information for Strata Housing website has been published by the Ministry of Municipal Affairs and Housing. The page has useful strata-specific information for Strata Councils, Building Residents and Strata Managers.  Among the topics covered are:

·         Payment of strata fees during the crisis                  

·         The current workload faced by strata property managers

·         Privacy concerns if reporting an illness to residents

·         Using Restricted Proxy Meetings as an alternative to in-person General Meetings

·         Using SPA 98(3) as a method to pay non-budgeted insurance premium increases & COVID-19 expenses

If you are a client of Teamwork, I recommend you speak with your Teamwork Representative to determine how, or if, the information released will be helpful or applicable to your Strata’s individual needs, as it is our professional role to assist the Strata Council in the management and operation of the Strata Corporation .

Tom Quinton

Managing Broker

Teamwork Property Management

Strata Management and COVID-19

Guest User

We have been monitoring the situation with COVID-19, speaking with our Clients and Customers and, reviewing options to continue to provide client service while doing our part to protect our employees and representatives, the public and, our Clients and Customers who work in person with us on a regular basis.  We find ourselves, along with the rest of the planet, in a unique situation and therefore, we are required to create unique solutions while remaining responsive to our Client’s needs. 

First and foremost, Teamwork Property Management will remain open and operational until further notice.  With this said, for the safety of the Clients, customers and, Teamwork staff, we are changing the way we interact while maintaining proper service and social distancing protocols.  The following new procedures and recommended practices will be our starting point and, the situation will remain under review for the foreseeable future.

Council Meetings

Teamwork Representatives typically go from Strata Corporation to Strata Corporation multiple times a week to meet with the Clients and perform their duties.  This places the Representatives and all individuals at locations they are in contact with, at risk.  Therefore, effective immediately until further notice, it will be mandatory for the Teamwork Representative to conduct Council/Committee Meetings using the online meeting software, Zoom.  Zoom allows virtual meetings with the ability for attendees to participate with video or sound via their digital device (PC, laptop, tablet or, smartphone) or a standard phone line.  There will be no cost to our Clients as Teamwork will bear the costs for this service.

This will provide the ability for the Strata Corporation’s business to be conducted in a safe and efficient matter for both the Teamwork Representatives and the individual Council members who may feel at risk meeting together in the same location.  We understand these are new ways to engage in age old practices; however, we request your patience and understanding as we also adapt to the new systems.

General and Information Meetings

For Annual General, Special General or, information meetings, for the safety of all and to limit exposure for the Owners and Residents of the Strata Corporations and, the Teamwork Representative, we recommend postponing meetings where possible.  Where a meeting is required by legal or business deadline, we are recommending the meeting be conducted via proxy with assigned proxy representatives or recording secretaries.  We will be amending our standard proxy forms provided with the AGM/SGM notices, for the purposes of conducting a meeting in this manner.

We understand there are always special circumstances so, we will attempt to be flexible while maintaining safety for all parties.  Please contact your Teamwork Representative if you have further questions.

Teamwork Office Access

To further protect our staff and visitors, the Teamwork office will now be an employee only workplace.  Our Agents and Staff are available via phone and email and we will endeavor to address inquires or make office pick up / drop off arrangements to the best of our ability.  We will continue to provide our after-hours emergency service.  Please feel free to call our office (604) 854-1734 or email admin@teamworkpm.com.

Instructions to our Clients

As per BC Public Health and the BC Centre for Disease Control, please consider increasing the rate of cleaning for your corporations and the following protocols:

-       Owners should be encouraged to pay their Strata Fees by Pre-Authorized Payment (PAP) instead of cash or cheque.  The PAP form can be found on our website www.teamworkpm.com

-       Enterphones, doors, railings, mailboxes, elevator controls, public bathrooms and, any high contact area should be cleaned on a more frequent basis.

-       Any Strata Corporation communal recreation areas or guest facilities should be cleaned more often and, should follow proper health authority protocols.

-       If possible, limit meetings with groups of people and practice social distancing and accommodate the Owners/Residents where possible, in maintaining social distancing protocols.

-       Post highly visible notices advising your Owners/Residents/workers on proper hand washing and hygiene practices and, official information about COVID-19 protocols.

-       Practice proper quarantine protocols.

As always, please speak to your Teamwork Representative if you have further questions or concerns and we appreciate your patience and understanding through these trying times.

Please be careful out there!

Tom Quinton

Managing Broker

Teamwork Property Management

Strata Corporation Insurance Alert - January 2020

Guest User

You may have recently seen news reports or read articles containing reports of increasing strata insurance premiums and insurance deductibles.  Given the state of the strata insurance industry, I’m sure more of these reports are still to come this year as Strata Corporations obtain their insurance renewals or, are faced with the news their Insurance Broker is having difficulty obtaining coverage for the property.

The Underwriters, who are the institutions which are financially responsible to fund the insurance claims when they occur, determine the premium and deductible limits.  These institutions are mostly international firms and are the same firms funding insurance claims worldwide.  This is an important point as one of the factors to blame for the increases in cost are widespread natural disasters such as the California and, more recently, Australia wildfires.  Despite who you use as an Insurance Broker (HUB, BFL, CMW etc), the Underwriters for your policy are often the same small group of financial institutions.  In recent years, underwriters have either pulled out of property insurance or, have increased costs to make up for the lack of insurance reserves due to increased claims and the aforenoted natural disasters.  This has left an even smaller pool of insurance providers who are requesting higher premiums and increased deductible limits, which will have a direct, and in some cases drastic, effect on Strata Corporations and the Owners within those corporations.

It is important to note, not only are Strata Corporations mandated by Provincial law (the Strata Property Act) to obtain specific insurance coverage, insurance coverage is typically required by Mortgage Brokers when unit Owners obtain a new mortgage or renew an existing mortgage.  Additionally, the Strata Corporation’s insurance responds not only to property damage claims, but also legal claims, injury, system breakdown, privacy claims and provides much needed legal advice to the Strata Councils as they exercise the powers and perform the duties of the Strata Corporation.

One or more of the following issues may occur upon obtaining your renewal and it is very important for the Councils and Owners to be aware of the following:

Increased Premiums

An insurance premium is the total yearly cost of the insurance coverage.  The insurance premium is a line item in the Strata Corporation’s annual budget and is typically labeled simply as “Insurance”.  For the majority of the Strata Corporations in BC, the insurance premium is one of the largest line items in the strata’s budget.

Over the last two months, we are seeing drastically higher insurance premiums, in some cases more than four times the amount of what has historically been the premium.  As the premium is a budgetary line item, and even more so a large amount, drastic increases will have a direct, and impactful, effect on the monthly strata fees Owners are responsible to pay.

Furthermore, these increases are coming on short notice as we have been receiving the updated polices from the Brokers just prior to the renewal date.  This being due to the issues the Brokers are experiencing obtaining coverage and terms from the Underwriters.

Increased Deductible Limits

Along with increases in insurance premiums, we are seeing massive changes to deductible limits.  A deductible is a specified amount of money the insured (the Strata Corporation or induvial Owner) must pay before an insurance company will pay a claim.

Typically for our client base, deductibles for items like water damage were in the range of $5,000.00 - $25,000.00.  We are now seeing a typical minimum deductible of $150,000.00 in the new policies.  In the case of a deductible of $150,000.00, a Strata Corporation or an Owner who is responsible for the source of the loss, would have to pay up to $150,000.00 before there is relief from the insurer.  As the majority of losses in a townhouse style or four-story condo style strata are well below $150,000.00, there will be no assistance from the insurance companies to fund repairs.  The Strata Corporations will be forced to increase funding to their Contingency Reserve Funds for unforeseen repairs which were previously paid for by the insurers.

Upon receiving the new insurance policy, Owners should also contact their home insurance providers to ensure they have adequate coverage.

Partial or No Coverage

Finally, there appear to be cases where the Brokers cannot obtain coverage, or can only obtain partial coverage, for the Strata Corporation.  In some cases, the underwriters are listing repair conditions or, component upgrades, which must be met for coverage to be provided.  In older buildings, where there will most likely be older systems or outdated building materials which may not have been addressed, there will typically be a high cost to upgrade these components/systems.  These properties may be faced with an even greater financial burden.  This is a worst-case scenario; however, it is a scenario which has occurred and is a reality. 

In conclusion, any one or, a combination, of the above issues could have a major impact on a Strata Corporation and/or the individual unit Owners.  As per our fiduciary duties under the Real Estate Services Act Council Rules 3-3 (d), we would advise the Strata Corporations and Owners seek professional insurance and/or legal advice from their providers.  For the Strata Councils of our Clients, we highly recommend they advise Owners of this insurance alert and please speak to your Teamwork Representative if you have further questions or concerns.

Tom Quinton - Managing Broker

7th Toys for Tots Wrap Up

Raielene Langdon

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The 7th year of Quality Hotel’s Christmas Breakfast was another wonderful year of seeing the community respond with care for children in need at Christmas. We are happy to announce that together we raised over $42,200 and 1,786 toys for the Abbotsford Christmas Bureau.

We had so much positive feedback from this year’s event. Every year the event strengthens and the line-up begins earlier. From the helpful volunteers to the quality level of the entertainment – experiencing the Christmas Spirit was undeniable.

Read more here: 7th Toys for Tots Wrap Up

Another Record Breaking Year for the Toys for Tots Christmas Breakfast

Raielene Langdon

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Once again the Toys for Tots Christmas Breakfast surpassed their previous year’s record and we were proud to be a part of the day! From entertainment, to the buffet, to the friendly volunteers - the true spirit of Christmas was shared on Friday morning. We are so thankful to be entering into this holiday season with hope in our hearts shared by the goodness of our community.

Check out the Abbotsford Food Bank's blog to read more about the event and to see photos: https://www.abbotsfordfoodbank.com/record-breaking-year/

Charity Golf Tournament

Raielene Langdon

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We invite you to join us on Tuesday, June 26, for Abbotsford Community Services' 2nd Annual Charity Golf Tournament. Come out, have some fun and enjoy the afternoon at Ledgeview Golf and Country Club in Abbotsford.

Here's more from Abbotsford Community Services:

Funds raised by this event support our Area of Greatest Need, which for 2018 focuses on three important segments of our community – babies, families and seniors.
Babies: Our Best for Babies program supports vulnerable parents with prenatal vitamins, food vouchers and weekly informational sessions to give their children the best start in life.
Families: Our Abby Dads program recognizes the crucial role fathers play in the development of their children. It offers programming focused on positive involvement with them, their family and the community.
Seniors: Whether it’s assistance with nutritious meals, social activities to combat loneliness or help filing taxes, we provide resources that support seniors living fulfilling, independent lives for as long as possible.
Together we can build a stronger, healthier community. About Abbotsford Community Services For almost 50 years we’ve focused on people in our community. Annually, almost 40,000 people come through our doors looking for help from one or more of our 90 programs, including the Food Bank and supportive housing for the homeless. As a large non-profit organization Abbotsford Community Services plays a significant role in our community, and your donations help us to continue doing valuable and necessary work. Please visit www.acsgolf.ca to register your team and learn more about the golf tournament, or contact Janis Mitchell at golf@abbotsfordcommunityservices.com 604-743-0409.

There's more information on their website: www.acsgolf.ca 

Cost is $150 per person to register to play.

Best Toys For Tots Breakfast Yet!

Raielene Langdon

Record smashed! Together we raised 2,058 toys, $55,500.

The sense of a supportive community was tangible. We are overwhelmed with gratitude toward our community and the heartfelt involvement and generosity towards children in need. Special thanks to the donor who came forward to match every donation at the event!

Check out the Abbotsford Food Bank's blog to read more about the event and to see photos: 

https://www.abbotsfordfoodbank.com/best-toys-for-tots-breakfast-yet/

New Vehicle for the Abbotsford Food Bank

Raielene Langdon

Abbotsford Community Services Food Bank van

Teamwork Property Management has been involved with the Abbotsford Food Bank since 2013 when the first Annual Toys for Tots toy drive was held. On November 25, 2016, Teamwork increased their support of Toys for Tots as the Platinum level sponsor of the annual event. Now we are excited to take our involvement a step further by sponsoring a vehicle for the food bank to help them continue in their efforts to serve our community and those in need.