Under the Real Estate Services Act (RESA Council Rules 3-3) our duties to our client are to:

• Act in the best interest of the client
• Act in accordance with the lawful instructions of the client
• Act only within the scope of the authority given by the client
• Advise the client to seek independent professional advise on matters outside the expertise of the licensee
• Maintain the confidentiality of information respecting the client
• Take reasonable steps to avoid any conflict of interest, and/or if one exists, promptly and full disclose.

With this in consideration, we assist the client by:

• Helping the Council with preparation of the annual budget
• Maintaining records of all receipts and expenses
• Submitting monthly financial statements to Council
• Providing a central records office for all Strata administration and financial files
• Collecting all fees, fines, and charges for the Strata Corporation
• Coordinating quotation, maintenance and repairs at the Council's direction
• Arranging adequate insurance coverage and regular annual Strata property appraisals
• Paying approved monthly operating expenses (as applicable) for each project
• Liaising between contractors and service people on behalf of the Strata Corporation
• Performing general supervision of employees of the Strata Corporation
• Preparing and administering of meetings (Council/AGM/SGM)
• Attending Council meetings/AGM/SGM
• Preparing all necessary forms as outlined by the Strata Property Act of BC for registration in the Land Titles Office on behalf of the Strata Corporation
• Administering collections, foreclosure, bankruptcy, small claims, lien proceedings, etc.
• Providing 24/7 emergency assistance
• Providing consultation and resources to the Strata Council.